In June 2020, Rutherford County Library and its branches Haynes and Mountains, started offering virtual library cards, mobile checkout and interactive receipts to all library users through the cloudLibrary app.
With cloudLibrary, a patron’s library card is just a touch away, eliminating the frustration of a forgotten or misplaced card. The virtual card can be used for any library transaction that traditionally required a physical card. In addition, users can add multiple cards and switch between accounts with ease.
cloudLibrary users can favorite, mark as read, and sort and filter a digital record of their library borrow history. This helps Rutherford County Library System (RCLS) users manage the items they’ve borrowed and remember which books they’ve already enjoyed. The app also allows library users to view and cancel current hold items, renew currently borrowed materials, and receive due date reminder notifications – helping users avoid late fees and return items on time.
cloudLibrary’s My Book Bag feature offers busy library users a fun and functional way to ensure they have all of their returning items before visiting the library. Great for parents with kids who checkout many books during each visit, the My Book Bag feature allows users to mark which items they’ve physically collected before leaving home.
Mobile checkout eliminates the need to visit the circulation desk to borrow items. Using cloudLibrary, patrons can now check out materials using their own digital device.
“We’re excited about this service and the increased convenience it provides for our patrons both in and outside of our library’s walls,” says April Young, Library Director. “Additionally, the cloudLibrary app encourages social distancing guidelines during the pandemic, which helps ensure the safety of both staff and patrons.”
The new service is offered at no cost to all Rutherford County Library System patrons, requiring only a valid library card. Bibliotheca’s cloudLibrary app is available for free through the Apple App Store or Google Play Store or by visiting www.yourcloudlibrary.com. Users will then need to follow the prompts and simply login using their library card number and PIN. Your default PIN number is the last four digits of your library card number.